Includes 24/7 access to Upper East Site’s Knowledge Base, which provides answers to common questions and instructions for self-service account management. 

*For email assistance, upgrade to Priority Support

Technical guidance, account and billing assistance will be provided by email within four (4) business days.

Knowledge Base access included.

Technical guidance, account and billing assistance will be provided by email within two (2) business days.

Knowledge Base access included.

Account, billing and technical inquiries will receive a response by email within 12 hours (during business hours only). Knowledge Base access included.

Only available with a Benefactor subscription.