Frequently Asked Questions

There are two ways to log in:

Click the UES icon in the bottom right corner of the site and a log in window will pop up.

OR

1. Click ‘read more’ within an article. 

2. When the subscribe window appears, a button will also appear at the top of the screen that says ‘Already paying? Log In.’

3. Click that button to log in.

You only need to log in once per device. 

When visiting Upper East Site directly via Chrome, Firefox or Safari, those browsers will remember you are logged in after the first time. 

NOTE: Links to Upper East Site opened through email or social media apps like Gmail, AOL, Yahoo, Facebook, Twitter, Instagram, etc. will open in their own in-app browser, which do not remember you are logged in. You will be asked to log in to Upper East Site every time.

To unsubscribe from Upper East Site newsletter emails, click ‘unsubscribe’ at the bottom of the email you received.

  1. Log in to the site then click the UES icon in the bottom right corner.
  2. Select ‘manage subscription’ from the menu that pops up. 
  3. Next, select ‘Change Payment Method’
  4. Make sure you select the circle next to ‘Add new card.’ Once it is selected, you can enter in your card information.

1. Log in to the site, then click the UES icon in the bottom right corner.
2. Select ‘manage subscription’ from the menu that pops up.
3. Click ‘cancel subscription.’

All subscription sales are final. No refunds shall be issued. 

Please see our Terms of Use for more information.